Refund Policy

1. Paid Plans

InvestXplore may offer free and paid subscription plans. Paid plans may include enhanced virtual trading limits, advanced watchlists, analytics, learning tools, alerts, or other premium features.

2. No Real Investment Service

Subscription fees do not represent investment deposits, brokerage charges, advisory fees, trading capital, or real money wallet balance. They are only charges for accessing platform features.

3. Virtual Funds Are Not Refundable

Virtual funds, virtual profits, virtual losses, virtual wallet balances, rewards, rankings, or simulated portfolio values have no real monetary value and cannot be refunded, withdrawn, exchanged, transferred, or redeemed.

4. Refund Eligibility

Refunds may be considered only in limited cases such as:

• Duplicate payment for the same subscription period
• Payment deducted but subscription not activated
• Technical failure preventing access to paid features for a significant period
• Any other case approved by InvestXplore at its sole discretion

5. Non-Refundable Cases

Refunds may not be provided in cases such as:

• User changed mind after purchase
• User did not use the subscription
• User expected real profits or real trading benefits
• Subscription used for a substantial period
• Account suspended due to misuse or policy violation
• Losses or poor results in simulated trading

6. Cancellation

Users may cancel subscriptions according to the process available in the app, website, payment gateway, Play Store, App Store, or support channel. Cancellation stops future renewals but does not automatically guarantee a refund for the current billing period.

7. Renewal Payments

If auto-renewal is enabled, subscriptions may renew automatically unless cancelled before the renewal date. Users are responsible for managing renewal settings.

8. Refund Processing Time

Approved refunds may take 7–15 business days to reflect, depending on the bank, card issuer, UPI provider, payment gateway, Play Store, App Store, or payment method.

9. Payment Gateway Charges

Any payment gateway charges, taxes, processing fees, or platform charges may be deducted from the refundable amount where applicable.

10. How to Request a Refund

To request a refund, contact us with your registered email, payment ID, transaction date, subscription plan, and reason for refund.

11. Policy Updates

InvestXplore may update this Refund Policy from time to time. Continued use of the platform after updates means you accept the revised policy.